Below are our service terms, please read these terms carefully before using our service.
1.1 “https://plumbing-heroes.co.uk/”, “Us”, “Our” and “We” all refer to this Website, or the owner of it, which Website belongs to SparkPlumbing Co Apt 23874 Chynoweth House Trevissome Park Truro TR4 8UN.
1.2 “You” refers to you the visitor and, or customer.
2. Using our Service
2.1 All plumbers have their own liability insurance and are gas safe registered (where stated). They are self-employed and responsible for the work.
2.2 If a dispute arises, please ring the plumber direct. Our role is connecting plumbers to customers.
2.3 All payments shall be paid in cash to the contractor once the job is complete along with material costs.
2.4 We cannot be held liable with any work booked directly with the contractor, nor are we responsible for any lateness. Any guarantees must be directly communicated and agreed with the plumber.
2.5 The contractor will either make safe or repair the problem. Subsequent visits may be required. All of this will be communicated to you by the plumber.
2.6 These service conditions will be updated time to time.