We predominantly deal with emergency call out work only. Our rates are as follows:

Depending on the time of day and the distance of the engineer from your location at that given time, you can expect to pay £95 call out plus £95 for the first hour or £120 call out plus £120 for the first hour. Prices may differ if its a commercial job or very late at night.

Our prices include VAT but exclude the cost of parts.

During Christmas holidays typical prices are £150 call out plus £150 for the first hour.

Prices are higher than normal pre-booked jobs because these rates are emergency rates. Please read our FAQ to understand why rates are higher than your typical pre-booked job by a normal plumber.

If it’s a non-emergency, you are better off searching for a normal plumber and have the job booked in at a later date and at a lower rate.

We do not repair oil boilers. Please visit the Oftec website to find a registered oil engineer.

We do not carry out repairs for the council. If you are are social tenant, please call the council direct as they have their own contracts in place.

Please note we are a plumbing agency. We do not employ contractors direct. We connect customers to tradesmen through our website and advertising. 

If you are renting a property, you need to ask your landlords permission and we would require payment upon completion.

All jobs require payment on completion. We do not accept cheques or differed invoices.